My wife and I are delighted with the windows fitted by Chris/Nick - our only regret is that we didn't have them replaced years ago. With 11 windows (one of these is a bay) it was not a small job (for us, at least), but it was executed with professionalism at every stage. The house is so much warmer and quieter. The windows look absolutely great - the biggest compliment is that they do not stand out from the other houses (we live in a conservation area) apart from the fact that the paintwork (cleverly matched to the existing colour scheme) is pristine and actually shows the need for our neighbours to spruce theirs up. The only major cause of angst was whether I'd manage to brew the tea to their liking. We have them booked to come and replace an external door, confident that it will be well worth the wait.